This privacy policy sets out how RFCA for Wales uses and protects any information that you give us when you use this website.

RFCA for Wales may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Privacy policy

The Council of Reserve Forces and Cadets Association, Defence Relationship Management and the Reserve Forces and Cadet Associations (CRFCA, DRM & RFCAs) collect certain information or data about you when you access CRFCA, DRM & RFCAs websites and landing pages.

Under General Data Protection Regulations (GDPR), which came in to force on 25th May 2018, it is a requirement that any and all data is processed lawfully, fairly and in a transparent manner in relation to individuals.

RFCA for Wales is committed to ensuring that your privacy is protected. This Privacy Notice sets out how RFCA for Wales will collect, store, manage and use information and how we protect your privacy explaining your rights and to give you information you are entitled to under the Data Protection Act 2018.

If we ask you to provide certain information by which you can be identified it will only be used in accordance with this Privacy Notice. Please note this refers to your personal data (your name; address; email; telephone and anything that could be used to identify you personally).

The Data Protection Act 2018 states that, as a government body, the Council of Reserve Forces and Cadets Association (CRFCA), under who RFCA for Wales sit, may process personal data as a public task for the effective performance and achievement of the outputs as directed by the Ministry of Defence.

We collect:

  • questions, queries or feedback you leave, including your email address if you contact CRFCA, DRM & RFCAs.
  • your email address and subscription preferences when you sign up to our email alerts, and how you use our emails – for example whether you open them and which links you click on.
  • your IP address, and details of which version of web browser you used.
  • information on how you use the site, using cookies.

This data can be viewed by authorised people in CRFCA, DRM & RFCAs and our suppliers, to:

  • improve the site by monitoring how you use it.
  • gather feedback to improve our services, for example our email alerts.
  • respond to any feedback you send us, if you’ve asked us to.
  • send email alerts to users who request them.
  • allow you to access government services and make transactions.
  • provide you with information about local services if you want it.
  • we may also get in touch with you regarding Defence related research.

You are in full control of how we use your personal data and may opt at any time to object to our processing of your data and can do so by writing to the Data Controller whose details are listed at the bottom of this Privacy Notice.

Where your data is stored

We store your data on secure servers in the European Economic Area (EEA).

By submitting your personal data, you agree to this.

When you sign up to our email alerts

We use MailChimp for our email alerts.

Some of our providers have staff and servers based outside the EEA, and stores your data in the US.

As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.

Click here to unsubscribe or update your preferences.

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk

We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so. This includes exchanging information with other government departments for legal reasons.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.

If you’ve signed up for email alerts like our monthly E-Newsletter, you can unsubscribe or change your settings at any time.

Links to other websites

CRFCA, DRM & RFCAs websites contain links to other websites.

This privacy policy only applies to CRFCA, DRM & RFCAs websites, and doesn’t cover other government services and transactions that we link to. These services have their own terms and conditions and privacy policies.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to a CRFCA, DRM & RFCAs website from another website

If you come to a CRFCA, DRM and RFCAs website from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you, please write to RFCA for Wales, Maindy Barracks, Cardiff, CF14 3YE or email:

If you believe that any information we are holding on you is incorrect or incomplete, or you wish your details to be removed from our database, please write to RFCA for Wales, Maindy Barracks, Cardiff, CF14 3YE or email us as soon as possible. We will promptly correct any information found to be incorrect.

If you want to lodge a complaint, your complaint will be acknowledged within five working days and we will send you a full response within 20 working days. If we can’t respond fully in this time, we will write and let you know and tell you when you should get a full response. If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at the following address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113

Sign Up Today

Enter your details below to keep up to date with RFCA for Wales